What’s Happening Now

Emergency & Pandemic Preparedness

Belmont House is committed to communicating keeping all members of our community safe in event of emergency or pandemic.

Our Pandemic Policy can be found here: Pandemic Plan Policy

Our Emergency Plan can be found at the links below:

Emergency Response Plan – General Information

On-Call Manger for Emergencies

Belmont House Incident Management Team

Belmont House Fan Out Chart

Call Back Fan Out Arrangements

Identification Tags – Resident Emergency

Emergency Codes

Code Red

Code Green

Code Orange

Code Yellow

Code White

Code Blue


What is your Visitor Policy?

Our Visiting  Policy can be found here:

Belmont House Visitor Policy

Is there any availability in your long-term care residence?

We currently have a waitlist for our long-term care residence. Click here to learn more about our admission process, rates and how to apply.

How can I take a tour of Belmont House?

To book a tour of Belmont House Long-term Care or Retirement Living, please contact us or call the front desk at 416-964-9231.




Important Contacts


Maria Elias

Phone: 416-964-9231 ext.201

Email: melias@belmonthouse.com

Director of Care:

Donna Locke

Phone: 416-964-9231 ext. 245

Email: dlocke@belmonthouse.com

Infection Prevention and Control (IPAC) Lead:

Hema Kirpal

Phone: 416-964-9231 ext. 244

Email: hkirpal@belmonthouse.com


Belmont House takes all feedback, concerns, and complaints very seriously.


If you would like to make a formal complaint, you can do so by calling or writing to the Ministry of Long Term Care.


The Long Term Care Family Support and Action Line is available 7 days a week from 8:30am – 7:00pm:



To mail a complaint, please send your letter to:

Long Term Care Inspections Branch
Long Term Care Operations Division
119 King St. W., 11th Floor
Hamilton, ON L8P 4Y7