What’s Happening Now

Emergency & Pandemic Preparedness

Belmont House is committed to communicating keeping all members of our community safe in event of emergency or pandemic.

Our Pandemic Policy can be found here: Pandemic Plan Policy

Our Emergency Plan can be found at the links below:

Emergency Response Plan – General Information

On-Call Manger for Emergencies

Belmont House Incident Management Team

Belmont House Fan Out Chart

Call Back Fan Out Arrangements

Identification Tags – Resident Emergency

Emergency Codes

Code Red

Code Green

Code Orange

Code Yellow

Code White

Code Blue


Can I visit a resident right now?

Our Visiting during COVID-19 Policy can be found here:

Visiting During COVID-19

Is there any availability in your long-term care residence?

We currently have a waitlist for our long-term care residence. Click here to learn more about our admission process, rates and how to apply.

How can I take a tour of Belmont House?

To book a tour of Belmont House Retirement Living, please contact us or call the front desk at 416-964-9231.

Please note: you must have three (3) doses of a COVID-19 vaccine in order to take a tour. Proof of vaccine is required to enter our home.


Due to the current situation, Belmont House Long Term Care is not doing tours. Please get in touch if you would like more information.

Important Contacts


Maria Elias

Phone: 416-964-9231 ext.201

Email: melias@belmonthouse.com

Director of Care:

Donna Locke

Phone: 416-964-9231 ext. 245

Email: dlocke@belmonthouse.com

Infection Prevention and Control (IPAC) Lead:

Hema Kirpal

Phone: 416-964-9231 ext. 244

Email: hkirpal@belmonthouse.com


Belmont House takes all feedback, concerns, and complaints very seriously.


If you would like to make a formal complaint, you can do so by calling or writing to the Ministry of Long Term Care.


The Long Term Care Family Support and Action Line is available 7 days a week from 8:30am – 7:00pm:



To mail a complaint, please send your letter to:

Long Term Care Inspections Branch
Long Term Care Operations Division
119 King St. W., 11th Floor
Hamilton, ON L8P 4Y7