Accessibility


Accessibility at Belmont House


 
Belmont House is committed to preventing, identifying and removing barriers that may challenge an individual’s ability to receive care, access our programs and services, or to work here.
 
We are dedicated to improving opportunities for people with disabilities and to provide for their involvement in
helping to make Belmont House more accessible.
 
Please note that Belmont House abides by the Ontario Human Rights Code and the Accessibilty for Ontarian with Disabilities Act during the recruitment and selection process for all positions.  We can accommodate candidates during the recruitment and selection process including any testing component if required for all jobs posted on this website..  If you are ultimately selected for the position, accommodations can be provided if possible.  Please let us know if you need assistance at any time during the recruitmen process.

 

BELMONT HOUSE - VISITOR INFORMATION

 

Wheelchair access information

All public entrances to Belmont House are accessible by wheelchair.
Wheelchair-accessible washrooms for visitors are located in the following areas:
 
  •  Behind Reception at the main entrance to Belmont House (main Floor)
  •  Near the Walker Wing entrance beside the passenger eleveators on the main floor.
 
Wheelchair accessible washrooms for residents and visitors are located throughout the East and West building.
 
The Belmont House Chapel is accessible by wheelchair on the main floor.
 
Elevators
Belmont House east and west building are equipped with elevators and are accessible to those in wheelchairs, as well as individuals with vision impairment (oversized buttons are imprinted with braille).
 

For hearing impaired patients

To ensure effective communication with residents and visitors who are deaf, deafened or hard-of-hearing Belmont House provides access to Pocket Talkers. Please speak with a staff member on your unit for more information.
 

Patient escorts

If you need someone to help you during your visit to Belmont House, please speak with Reception staff at the main entrance. They may be able to arrange for volunteer to assist you. Please be aware that we cannot lift you or transfer you.
 
Walking Aides are available upon request.
 

Contact us/feedback

Please use one of the following methods to share your feedback on accessibility at Belmont House:
 
Mail
ATTN: Director of Support Services
Belmont House
55 Belmont Street
Toronto, Ontario M5R 1R1
 
Email
Emails are received by Customer Service and forwarded to the appropriate department for response.
 
Telephone
Call 416-964-9231
 

Our policies and processes

Belmont House has established a number of policies, practices and procedures that govern the provision of goods and services to people with disabilities.
 
All documents available below can be downloaded and printed copies will be sent to you on request. If you need the policies in audio format (MP3 version) or verbally communicated, this can be arranged as well.  Call Customer Services at 416-964-9231 for more information.

Accessibility Plan

 

Accessibility Policy – Accessible Customer Service
Accessibility Policy - Multi Year Plan

 

Accessibility - Statement Of Commitment
Accessibility - What You Need To Know
Accessibility Feedback Form